Our centre operates Monday to Friday, from 6:30 AM to 6:30 PM, year-round except for public holidays, offering flexible care options for families.

Yes, our program is guided by the Early Years Learning Framework, focusing on literacy, numeracy, STEM, creativity, and social-emotional development.

We provide regular updates, photos, and learning stories through our secure parent communication platform, keeping you connected to your child's progress.

Yes, we offer freshly prepared meals including breakfast, morning tea, lunch, and afternoon tea, catering to dietary needs and preferences.

Absolutely. We welcome all children and work with families and support services to create individualised plans for each child's needs.

Yes, absolutely. We invite families to book a personalised tour and attend orientation sessions so your child can become familiar with our educators, routines, and learning spaces. These visits help children feel safe, confident, and comfortable before their first day, and give families the chance to ask questions and get to know our centre.

Enrolling is simple and family‑friendly. You can book a tour, contact our centre directly, or visit us in person to begin the process. Our team will guide you through each step, including information about kindergarten eligibility, funding, and Child Care Subsidy (CCS). We’re here to make the transition into care smooth and supportive for both you and your child.

The CCS is a government payment that helps reduce childcare costs. Your CCS amount is determined by:

• Family income

• Activity test hours (work, study, volunteering, job‑seeking)

• Type of childcare service

• Your child’s age

Families may receive up to 100 hours of subsidised care per fortnight. Until CCS is approved, full fees are payable.

Your daily fee covers everything your child needs for a safe, comfortable, and enriching day, including:

• Fresh, nutritious meals prepared onsite

• Nappies, wipes, and hygiene items

• Engaging learning programs

• Qualified educators

• Daily communication and learning updates

Fees are processed weekly, usually on Thursdays, through our secure payment system. Payments are made from your nominated bank account, and fees must be paid one week in advance to maintain your child’s booking.

If a payment is delayed, we’ll send friendly reminders and work with you to bring your account up to date. We do not charge late fees, and we’re always available to support families with payment concerns.

If your family is experiencing financial difficulty or special circumstances, please speak with us. We may be able to arrange a payment plan, assessed individually with your family’s wellbeing in mind.

All booked days must be paid for, even if your child is absent due to illness, holidays, or personal reasons. Families receiving CCS must notify the centre of the reason for any absence.

Allowable Absences

CCS covers up to 42 allowable absence days per child each financial year.

Approved Absences

CCS may also apply to absences for:

• Illness (with medical certificate)

• Non‑immunisation

• Rostered days off

• Rotating shift work

• Court‑ordered shared care

• Preschool attendance

• School closures or pupil‑free days

• Exceptional circumstances

Public holidays are charged at the normal daily rate.
Families may still receive CCS for public holidays if they have not exceeded their allowable absence limit.

Funded kindergarten helps reduce the cost of 3‑year‑old and 4‑year‑old kindergarten programs. The Victorian Government covers a large portion of the program fees, allowing children to access up to 15 hours per week with a qualified early childhood teacher.

Some families may pay little or no cost if their child:

• Is Aboriginal and/or Torres Strait Islander

• Is a triplet or quadruplet

• Holds a Health Care Card

• Has an eligible concession card

• Holds a refugee, humanitarian, or asylum seeker visa

Families may also receive CCS on top of funded kindergarten, depending on eligibility.

We encourage families to discuss funding options with us during enrolment.